FAQs

How long does shipping take?

Standard shipping within the USA takes 3–7 business days after processing. Express options are also available at checkout.

Do you offer free shipping?

Yes, we offer free standard shipping on all U.S. orders over $50.

What is your return policy?

We accept returns within 14 days of delivery for unworn items in original packaging. Please note that earrings are final sale for hygiene reasons.

Is your jewelry waterproof?

Our jewelry is water-resistant and suitable for daily wear, but we recommend avoiding frequent exposure to water for the longest shine.

Will the jewelry tarnish?

With proper care, our pieces stay beautiful. Store them well and clean gently after wearing to maintain shine.

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and delivery times vary by location and will appear at checkout.

How can I find my ring size?

You can use our ring size guide to measure at home or compare with a ring you already own.

Can I cancel or modify my order?

If your order has not shipped yet, we can make changes. Please contact us as soon as possible.

What payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay, Google Pay, and secure checkout options.

How can I contact support?

You can reach us anytime at info@steliejewelry.com We're here to help.